Cancellation policy

Last updated: October 19, 2025

At Little Ninja, we understand that sometimes plans change — and we want to make sure your shopping experience stays smooth and stress-free. Please review our simple and transparent order cancellation policy below:

1. Cancellation Window

  • Before Shipment: You can cancel your order any time before it is processed for shipment. Orders are typically processed within 24 hours of placement.
  • After Shipment: Once your order has been dispatched, we won’t be able to cancel it as it’s already on its way to you. In such cases, you may explore our Exchange Policy for assistance after delivery.

2. How to Cancel Your Order

To cancel your order, please reach out to our customer care team through any of the following channels:

Please include your Order Number in the message to help us process your request quickly.

3. Refund Process

For successfully cancelled orders, the refund will be processed in the form of a Little Ninja Gift Card or Store Credit for the full order value. This credit can be used for any future purchase on our website within 12 months.

4. Modifications to Orders

Want to make changes to your order (like size, color, or quantity)? No problem — simply contact our team within 12–18 hours of placing your order, and we’ll do our best to accommodate your request depending on stock availability.

5. Important Notes

  • Orders placed during SALE or promotional periods cannot be cancelled once processed.
  • Refunds for prepaid orders may take 5–7 business days to reflect in your bank or wallet, depending on your payment provider.
  • Little Ninja reserves the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity. In such cases, a full refund or store credit will be issued.

6. Need Help?

We’re always happy to help. For any queries regarding your order or cancellation, reach out to our team at:

📧 hello@littleninja.in
📞 +91 6262080823