Shipping policy
.ln-policy-container {
max-width: 900px;
margin: 40px auto;
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
color: #1F3557;
line-height: 1.7;
}
.ln-policy-card {
background: #ffffff;
padding: 30px;
margin-bottom: 30px;
border-radius: 14px;
box-shadow: 0 8px 30px rgba(0,0,0,0.06);
}
.ln-policy-title {
text-align: center;
margin-bottom: 40px;
}
.ln-policy-title h1 {
font-size: 32px;
margin-bottom: 10px;
}
.ln-highlight {
background: #F4FFF6;
border-left: 4px solid #93FFA4;
padding: 15px;
margin: 20px 0;
border-radius: 8px;
}
.ln-warning {
background: #FFF6F6;
border-left: 4px solid #E74C3C;
padding: 15px;
margin: 20px 0;
border-radius: 8px;
}
.ln-policy-card h2 {
margin-bottom: 15px;
font-size: 20px;
}
ul {
padding-left: 20px;
}
Little Ninja® Shipping, Returns & Refund Policy
🚚 Shipping Policy
- Orders processed within 1–2 business days.
- Standard delivery: 3–7 business days after dispatch.
- Free shipping on prepaid orders above ₹999.
- Orders below ₹999: ₹99 shipping fee.
- COD charges (if applicable) shown at checkout.
We strongly recommend prepaid orders for faster dispatch and priority processing.
⏳ 7-Day Return Window
Return or exchange requests must be raised within 7 calendar days from delivery date.
Requests beyond this period will not be accepted.
🔁 Exchanges
- Only one exchange allowed per order.
- Subject to stock availability.
- If size unavailable, store credit will be issued.
Second exchanges are not permitted except in case of confirmed manufacturing defect.
📦 Non-Defective Returns
- ₹99 reverse pickup fee deducted from refund.
- Original shipping & COD charges are non-refundable.
- Product must be unused, unwashed, with original tags.
🎥 Damage / Wrong Product Claims
A clear unboxing video starting before opening the package is required for:
- Damaged items
- Missing products
- Wrong items
Claims without valid video proof may be rejected after review.
💰 Refunds (Legal Compliance)
- Defective or incorrect products are eligible for full refund.
- Refund includes product value + shipping charges.
- Processed within 5–7 business days after quality inspection.
- Bank reflection may take 5–10 working days.
❌ Cancellation Policy
- Orders can be cancelled before dispatch without penalty.
- Once dispatched, cancellation is not allowed.
- Customer must follow return process after delivery.
Email: hello@littleninja.in
Response: Within 48 hours
Resolution: Within 15 days
